Complaints Management

Chatbot to create/manage support tickets based on customer input

Complaints Management

Booking a complaint support ticket through an IVR system is tedious. The customers will have to hear all the options everytime. Alternatively booking a support ticket through complaints management chatbot is quite fast and easy. In other scenarios, knowing about the status of a support ticket is just a click away for customers through chatbot. To improve your customer ratings, try complaints management chatbot instead of IVR.

Create support tickets
Support ticket status finder
Ask for call back
Collect customer rating
Ticket status SMS/Email
Integration with CRM/ERP
Complaints Management Demo

    Customer Support Chatbots

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