Chatbot to create/manage support tickets based on customer input
Booking a complaint support ticket through an IVR system is tedious. The customers will have to hear all the options everytime. Alternatively booking a support ticket through complaints management chatbot is quite fast and easy. In other scenarios, knowing about the status of a support ticket is just a click away for customers through chatbot. To improve your customer ratings, try complaints management chatbot instead of IVR.
Our Services