Sia dashboard gives a full overview of all the data collected by the bot. The dashboard is setup entirely in cloud and it is accessible through web browser.
Sia provides a built-in video conferencing option for web and mobile. The number of participants is unlimited where as the moderator is the authenticated user who can start the meeting.
Sia can engage users in a human-like dialogue, capture context and give intelligent answers.
Sia converses in multiple languages. Present users with languages choice and choose a preferred language for each conversation.
Sia can converse with the users across multiple digital channels. The bot retains data and context for a seamless experience.
Sia is pre-trained to understand industry-specific keywords. Integrates with industry specific knowledge base to handle customer requests.
Seamlessly connect customers through HD video meetings from chat flow. Enhanced with multiple layers of security.
Handle business processes that need customer payments. Sia can be integrated with payment gateway of your choice.
Connect with existing CRM/ERP for orchestrating workflows from within the conversation.
Connect with customers offline through SMS and email notifications. Send payment links, video conference links, schedule remainders, etc.
Converts conversations into business insights. Sia uses NLP engine to create intelligent business reports based on data collected from user interaction.